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- Credit and Exchanges – Articles in original condition (except personalized items) may be returned for 14 days or exchanged within 30 days of sale. Refunds are issued in accordance with the original method of payment. Gift receipts will be
issued to a merchandise credit only. Bullion and coins are not returnable.
- Sales and Use Tax – If merchandise is shipped outside of Nebraska and sales tax is not charged, the customer may be liable for a state use tax in the state of their residence.
- Layaway Policy – Layaway accounts are set up with a deposit of 20% and 6 monthly payments. Items on layaway over 30 days are non-refundable. If we do not receive a payment in 30 days, we reserve the right to return the item to stock. A credit may be issued, less a restocking fee.
- Gemstone Enhancement – If your purchase includes a gemstone, please note that many gemstones (this does NOT include diamonds) have historically and traditionally been enhanced to improve color and / or stability. Such treatments may or may not be permanent in nature.
- White Gold Enhancement Disclosure – Most white gold pieces are rhodium finished. This is not a permanent treatment.
- Cleaning an Inspection – We will check and clean your jewelry for free. We recommend you do this every 3 months.
- Diamond Disclosure – The diamonds in all Wright’s Jewelers pieces have been purchased from legitimate sources not involved in funding conflict in compliance with the United Nations resolutions. Wright’s Jewelers hereby guarantees that these diamonds are conflict-free, based on personal knowledge and / or written guarantees provided by the supplier of these diamonds.